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Privacy Policy and Terms of Service

Privacy Policy

Last updated: December 2024

 

  1. Introduction

    Welcome to LoopAg (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. Please read this policy carefully. By using LoopAg, you consent to the data practices described below.

  2. Information We Collect

 

Personal Information

 

  • Phone number (account verification and login)

  • Display name and username

  • Profile photo

  • Location information (city, state/province, country)

  • Professional role or occupation in agriculture

  • Biography and other profile information you provide

 

Content You Create

 

  • Posts, comments, and messages

  • Photos and media you upload

  • Marketplace listings

  • Job postings and applications

  • Community participation and loop memberships

 

Usage Information

 

  • Device information and identifiers

  • App usage patterns and interactions

  • Log data and error reports

 

 

  1. How We Use Your Information

 

 

  • To provide and maintain the LoopAg platform

  • To authenticate your identity and secure your account

  • To enable social features such as messaging, connections, and content sharing

  • To facilitate marketplace transactions and job connections

  • To provide location-based features and agricultural mapping services

  • To personalize your experience with relevant content

  • To send notifications about activity relevant to you

  • To improve our services and develop new features

  • To detect and prevent fraud, abuse, and security issues

 

 

  1. AI Features

    LoopAg uses artificial intelligence to enhance your experience, including:

 

 

  • AgriCopilot chat assistant powered by OpenAI

  • AI-generated news and content summaries

  • Content moderation to ensure community safety

 

When you use AI features, your prompts may be processed by OpenAI according to their usage policies. We do not use your personal conversations to train AI models.

 

  1. Information Sharing

    We may share your information in the following circumstances:

 

 

  • With other users: Your profile information, posts, and public content are visible according to your privacy settings

  • With service providers: Including Google Cloud Storage (media storage), OpenAI (AI features), and SMS providers (verification)

  • For legal reasons: When required by law or to protect rights and safety

  • Business transfers: If we merge, sell, or are acquired, your information may be transferred

 

 

  1. Data Retention

    We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we anonymize your personal data and remove identifiable information. Some data may be retained to meet legal, regulatory, or dispute-resolution requirements.

  2. Your Rights and Choices

 

 

  • Access: View your personal data through your profile and settings

  • Correction: Update your information at any time

  • Deletion: Delete your account in Settings, which anonymizes your data

  • Location sharing: Control whether your location appears on the map

  • Notifications: Customize notification preferences in Settings

 

 

  1. Data Security

    We use appropriate technical and organizational measures to protect your personal information, including encryption in transit, secure authentication, and regular security assessments.

  2. Children’s Privacy

    LoopAg is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If such information is discovered, it will be deleted promptly.

  3. Changes to This Policy

    We may update this Privacy Policy from time to time. Material changes will be posted in the app. Continued use of LoopAg after updates constitutes acceptance of the revised policy.

  4. Contact Us

    If you have questions about this Privacy Policy or our data practices, contact us at:

    support@loopag.com

Terms of Service

Last updated: December 2024

 

  1. Acceptance of Terms

    By accessing or using LoopAg (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. We may update these terms at any time, and continued use of the Service constitutes acceptance of any changes.

  2. Description of Service

    LoopAg is a social networking platform for agricultural professionals. The Service includes tools for connecting with other farmers and agricultural workers, sharing knowledge and experiences, buying and selling equipment and products, posting and finding agricultural jobs, accessing agricultural tools and information, and communicating through messaging.

  3. User Accounts

 

 

  • You must provide accurate and complete information when creating an account

  • You are responsible for maintaining the security of your account

  • You must be at least 13 years old to use the Service

  • One person may maintain only one account

  • You may not share your account credentials with others

 

 

  1. User Conduct

    You agree not to:

 

 

  • Post false, misleading, or fraudulent content

  • Harass, abuse, or threaten other users

  • Post spam or unsolicited commercial content

  • Share illegal content or promote illegal activities

  • Impersonate others or misrepresent your identity

  • Attempt to access other users’ accounts

  • Use automated tools to access the Service without permission

  • Interfere with the proper functioning of the Service

  • Violate any applicable laws or regulations

 

 

  1. Content Guidelines

    All content must comply with our Community Guidelines. We reserve the right to remove content that violates these Terms or is otherwise objectionable. You retain ownership of the content you create, but grant LoopAg a license to use, display, and distribute it in connection with the Service.

  2. Marketplace Terms

 

 

  • All marketplace transactions are between buyers and sellers directly

  • LoopAg does not guarantee the quality, safety, or legality of listed items

  • Users are responsible for complying with all applicable transaction laws

  • Listings must accurately describe items and their condition

  • Prohibited items include, but are not limited to, illegal goods, counterfeit items, and hazardous materials

 

 

  1. Job Board Terms

 

 

  • Job postings must represent legitimate employment opportunities

  • Employers must comply with all applicable employment laws

  • LoopAg is not responsible for hiring decisions or employment relationships

  • Job seekers are responsible for verifying job opportunities

 

 

  1. AI Features Disclaimer

    LoopAg provides AI-powered features, including the AgriCopilot assistant. AI-generated content is for informational purposes only and is not professional advice. Always consult qualified professionals for decisions involving crops, livestock, finances, or legal matters. LoopAg is not responsible for decisions made based on AI-generated content.

  2. Third-Party Data Disclaimer

    LoopAg may display market prices, weather data, exchange rates, and other information from third-party providers. This data is provided for informational purposes only. We do not guarantee its accuracy, completeness, timeliness, or reliability. Users should independently verify all information before making business or financial decisions. LoopAg is not responsible for any losses or damages arising from reliance on third-party data.

  3. Intellectual Property

    The LoopAg name, logo, and all related trademarks and trade names are owned by LoopAg. The Service and its original content, features, and functionality are protected by international copyright, trademark, and other intellectual property laws.

  4. Termination

    We may suspend or terminate your account at any time, without prior notice, for any reason including violation of these Terms. You may delete your account at any time through Settings. Upon termination, your right to use the Service ends immediately.

  5. Limitation of Liability

    To the maximum extent permitted by law, LoopAg shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenues, data, use, goodwill, or other intangible losses.

  6. Disclaimer of Warranties

    The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  7. Governing Law

    These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

  8. Contact

    For questions about these Terms of Service, contact:

    support@loopag.com

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